Terms and conditions for online purchases

Prices and Payment

All prices are excluding shipping and VAT. Packaging and any pallet cost is included. Is it a larger inquiry? Request an offer! If you are a new customer with us, we always make a credit report if you want to pay by invoice from Helge Nyberg AB. Payment terms are 30 days. The interest rate under the Interest Act 1975: 635, is the applicable reference rate plus 9 percentage points.

You need an organization number to shop online. At present, there is no opportunity for private individuals to shop online.

Warranty

On our Ergobjörn products we have a lifetime warranty. The warranty applies to normal use. Wear and tear parts such as brakes and wheels, are exempt from the warranty. During the warranty period, we provide spare parts, repair or replace the product. Helge Nyberg AB do not cover labor costs associated with the replacement of spare parts. The guarantee is valid from the date of invoice and upon presentation of the invoice or receipt.

Delivery and shipping terms

Our delivery time for online orders and standard range is 2-5 working days. For customized solutions, the delivery time is normally 6-8 weeks. Delivery time is estimated from the day the goods are delivered from Helge Nyberg AB.

Minimum shipping € 20. We apply the general delivery terms according to NL01.
Freight calculations apply only within the EU. For deliveries outside the EU, please contact our order office for further information on your particular shipping cost.

For countries outside the EU there will be a customs and administration fee.

Insured – as a precaution

All products are insured if Helge Nyberg AB shipping contract is used in the delivery. We bear the risk for the goods to your delivery address. If an accident occurs, you must note the transport damage immediately on the consignment note and contact us within seven days, NSAB 2000 applies. If your shipping contract is used, it is you who bear the risk and have the responsibility to insure the goods.

Reservation

In exceptional cases, such as the product, raw material and major currency changes, we can be forced to make some price changes. The price stated on the order confirmation, is the existing price.Prices can be adjusted.Items are owned by Helge Nyberg AB until they are paid.Variations in color may occur due to technical reasons.Helge Nyberg AB reserves the right to product and design changes.

Helge Nyberg AB reserves

• the events beyond our company's control (wars, earthquakes, floods, etc.), so-called force majeure.

• that a product can run out or be deleted from the range. We can in these cases usually offer a replacement product.

• typographical errors.

Helge Nyberg AB is an international company with sales of our truck and trolley concept in 60 countries. Our head office with production and development is in Ulricehamn, Sweden. Our trademark Ergobjörn® is developed by ourselves with focus on making life better and easier for our customers. We have created a knowledge which ensures a modern, stable and reliable quality.