Return & reclaim for online purchases
14 days of return
When you shop at Helge Nyberg AB online, you always have the right of return up to 14 days after delivery. Wrong order or wrong delivery: Before the goods are returned Helge Nyberg AB shall be informed of the reason. The desired return must be approved by Helge Nyberg AB in advance.
Products which have been ordered in error, must be returned and the buyer is responsible for the freight costs. Helge Nyberg AB reserves the right to charge a return fee of 10% of the price of the returned goods and the cost of any repairs to the extent that damage has been caused to the goods by the purchaser.
If goods have been sent in error by Helge Nyberg AB, the goods will be returned by the receiver. The goods must be packaged in the same way as shipped and the serial number must be indicated on the return.
The return must be approved by Helge Nyberg AB in advance, otherwise the return is not accepted.
If the delivery or product was not quite as you expected. Contact us to get assistance.
Helge Nyberg AB is an international company with sales of our truck and trolley concept in 60 countries. Our head office with production and development is in Ulricehamn, Sweden. Our trademark Ergobjörn® is developed by ourselves with focus on making life better and easier for our customers. We have created a knowledge which ensures a modern, stable and reliable quality.